FLU CLINICS 2017:-
If you are eligible for the flu vaccination and have not yet had it, please contact the surgery to book an appointment.
Rochford Medical Practice patient appointment booking system
In order to improve the service we provide to patients we have reviewed the current systems in place and are making some changes that you need to be aware of.
- All GP appointments for the day will be made available from 6.30am. You will not be required to call back at 1pm to get an afternoon/evening appointment.
- If a GP appointment is not available you will be offered the opportunity to speak to or to see another health care professional through a Triage system. We would encourage you to use this system. If the health care professional assessing you feels it is necessary for you to be seen by a GP they will have direct access to consult with a GP on site and get back to you
- If you are required to book any follow up appointments you will be able to pre book these and not have to phone the surgery on the day.
We welcome your feedback and comments.
This website will give you and your family all the information you require.
Please read it and save the address for future reference.
Dr J M Bajen (M) LMS (Spain 1990)
Dr I Blasco (M) LMS, (Spain 1990)
Dr N Vucha (F) MBBS, MRCGP
Dr Panthagani (M) MBBS, MS ophth
All our patients have a named GP who is responsible for your overall care at the practice, you should contact the practice if you wish to know who this is, and that if you have a preference as to which GP that is, the practice will make reasonable efforts to accommodate your request.
Our Contact Details
Southwell House, Back Lane
Rochford, Essex SS4 1AY
Tel: 01702 533750
Fax: 01702 533757
Telephone System Upgrade
In order to improve the service to our patients the surgery has invested in an upgrade of the telephone system.
It is anticipated that this new system will reduce the waiting time to get through to the surgery and enable us to deal with your enquiry/request more efficiently.
Once you are connected you will be offered a number of options to direct you to the relevant department as below.
The new system will be effective from Tuesday 19th December 2017.
Press 1 Appointments
Press 2 Prescriptions
Press 3 Test results
Press 4 Insurance Claims and Queries
Press 5 Referrals
For all other queries please hold for the next available operator
To hear the options again press the star key
- Please note we are not able to take repeat prescription requests over the telephone, please complete the repeat prescription request form and put it in the box outside reception as normal or request it through your pharmacy.
- Test results are available between the hours of 12md and 1pm and 5pm and 6pm Monday to Friday.
If you wish to register for this service, please contact the surgery.
If you have registered for online access to our appointment booking or prescription renewal, please click the following link:
Important Information: When booking the appointment online you need to ensure that you select the appropriate Clinician for the appointment, or you may need to rebook the appointment without being seen. For example if you book an appointment with the nurse and the issue is one which should be seen by a GP you will need to then book a separate appointment with the GP. If you are unsure who you need to see please call our reception team to book the appointment and they will be able to direct you to the appropriate clinician.
Friends And Family Test
As from 1st December 2014 it will be a contractual requirement that all GP practices undertake the NHS Friends And Family Test.
Click here for more information
Patient Reference Group Survey
We would appreciate it if you would complete our Patient Reference Group Survey - click here to download the survey (please return completed to the surgery) or click here to complete the survey online
Castle Point & Rochford Clinical Commissioning Group
The practice is a member of Castle Point & Rochford Clinical Commissioning Group, who can be contacted at:
12 Castle Road
Rayleigh SS6 7QF
Tel: 01268 464545
Our partner Dr Bajen has worked in Rochford for many years now and his aim, along with their team of experienced nurses and ancillary staff, is to provide a high standard of medical and nursing care for all patients with a strong emphasis on disease prevention and health education.
The practice has an excellent reputation regarding continuity of care, availability and flexibility of appointments including SATURDAY emergency surgeries.
We are a innovative practice and have introduced a number of new clinics including OSTEOPOROSIS and HEARING TESTS (see clinics), and we were the recipient of the Castle Point & Rochford Primary Care Trust Award 2006 'Making a Difference to Public and Patients'.
The surgery is manned from 6.30am until 7.00pm Monday to Thursday, from 6.30am until 6.30pm Friday and from 8.30 until 11.30am Saturday.
We are closed on Sundays and Bank Holidays. If you require medical assistance on these days please call NHS 111 on 111.
If you are confronted by a serious problem such as severe chest pain or profuse bleeding, call an ambulance (Tel: 999) before calling the surgery.